Returns & Exchanges
At Étoile Luxury Vintage, we want you to be completely satisfied with your unique find. If your purchase doesn't meet your expectations, we offer a 14-day return window for all items in their original condition.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 14 days of receiving your order to request a Return Authorization and receive your prepaid shipping label.
- 2.Prepare the Package
Carefully pack the item in its original packaging, ensuring the Étoile security tag remains attached and all authentication cards are included.
- 3.Ship the Item
Drop off your package at any authorized shipping point using the provided label to ensure your luxury item is tracked and insured during transit.
- 4.Quality Inspection & Refund
Once our experts verify the item's condition and authenticity, your refund will be processed to your original payment method within 5 business days.
